Refund policy

If you are not completely satisfied with your purchase, simply notify us of your intention to return the goods to us within 30 days of receipt and we will issue you a refund upon receipt of the item(s), returned to us within 30 days of the delivery date, subject to the terms and conditions detailed below.

Lingerie- Please note, in the interest of hygiene we do not offer refunds on lingerie if the hygiene seal has been removed or any tickets have been broken.

Please handle all items with care. Item(s) must be returned to us intact, undamaged and as soon as reasonably possible. When trying on clothing please do not use unnecessary force and ensure you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks. We will be unable to accept the return of any item(s) where these instructions

We currently do not offer any exchanges.

The customer is responsible for paying the return shipping costs. Please send all returns to:

Paragohn Limited

Unit 33853, Courier Point

13 Freeland Park, Wareham Road

Poole, Dorset

BH16 6FH